Past Projects

Jane has nearly a decade of experience using human-centred design to develop and implement solutions to complex problems

My strength is facilitating design processes that aim to make public services and community-based programs inclusive, useful, and sustainable with people’s real needs at their heart.

I bring a deep understanding to projects that improve access to meaningful work, supportive workplaces, and food security.

Examples of Past Projects

Creating online services for exploring career options

Community-based research on HR challenges for small businesses

Prototyping ideas to address food insecurity

Crafting a design process that combines lived experiences and social science

Prototyping a service that matches people with vacant jobs ,

Jennifer Wagg, Employment Nova Scotia

“Jane was the lead service designer with the NS Works Digital team through four phases of a multi-year, and complex project. She was a key resource on our team that enabled us to consider the complexity and lived realities of the job seekers, employers, and frontline staff that we serve when designing our services. We are grateful to have had her on our team.”