Services
I create the conditions for a wide range of people to participate in a creative problem-solving and solution-finding process
Jane has broad experience leading projects with government agencies, non-profit organizations, and social enterprises. She has a deep knowledge about designing and implementing services that focus on food insecurity, supportive employment, and inclusive workplaces.
Facilitation
I carefully design engaging workshops and discussion that support listening, conversation, and eventual clarity.
Strategic meetings
Jane provides a neutral perspective and can facilitate virtual or in-person meetings or a series of meetings that help you build trust amongst a group and gain consensus.
Coalitions for collective action
Facilitating a cohort of organizations or community groups to learn from each other, exchange experiences, and work towards a shared vision or understanding.
Community-based Research
I take a strengths-based and collaborative approach to learning from partners and people with lived experiences
Design Research
I facilitate a process to learn with communities and the people who participate in a program from many perspectives, so their needs and strengths form the foundation of our design process. Jane creates the conditions for a wide range of people to connect to the process in ways that they choose. She documents the research using tools such as user needs, journey maps, and insights to inspire creativity and support decision-making.
Stakeholder Engagement
Jane helps build an engagement strategy and facilitates interviews, workshops, and targeted meetings that are adapted to their context and the engagement topic. Her support will help you gather the feedback from a wide range of people and make sense of what was gathered.
Service Design & Prototyping
I facilitate workshops with partners and the people they serve to design real solutions for real people. Then we help test the ideas to understand how expectations meet reality. The process is iterative and flexible to give the best chance for implementing.
Idea Generation & Co-Design
I co-facilitate collaborative workshops to involve a broad range of people to envision different ways to reach a common goal. I am known for helping teams work within constraints and leverage strengths in creative ways.
Prototyping & Piloting
I help you visualize ideas for a program, service, or a new way of working. Together, we create mocked-up experiences and sketches that people can relate to and interact with, and share them in the real world to get feedback on the idea’s potential impact. I also coach teams as they launch a pilot and are learning, adapting and troubleshooting in real time.
Evaluation
We work together to capture the impact of your work from many perspectives so you can share successes and understand opportunities for change.
Developmental Evaluation is a process that helps teams respond quickly to emerging challenges and insights, so a new initiative can adapt and improve in the early stages of implementation.
Jane uses Developmental Evaluation strategies to create an evaluation plan and facilitate an iterative process of gathering data, reframing the feedback, and supporting decision making.
How I Approach My Work
Relentless Inclusion
Everyone has something to contribute to making their communities better. I’m proactive about removing barriers to participation and hosting brave spaces for discussion and reflection. When mistakes happen, I’m committed to learning and always improving.
Creating Ownership
Communities hold all the skill, knowledge, and creativity needed to solve intractable and every-day problems. Rather than taking on the role of ‘expert’, I encourage my teams to trust lived experiences and own the success of our work together.
Process as product
Collaboration across organizations and communities can build new knowledge and healed relationships through a common purpose and a greater understanding for each other. I’ve seen how working together throughout the design process can be as transformative as the final product we create together.